iTokk CallBack Button Terms and Conditions
1. Payment
online only; by credit card via Paypal or Moneris merchant services.
2. Contract term is renewable based on subscription terms of choice
and renewable at iSource Communications Corp. current prices at the time of signing.
3.
Payment. You agree to make the necessary pre-paid payments to Your CallBack Button account
to keep Your Service operational. Connection charges will be deducted
from your account balance on a per minute basis in real-time as call activity occurs
through Your CallBack Button account. A payment receipt will be sent to
your email address each time a payment is made from your credit card to your iTokk
Callback Button account. You agree to pay all applicable charges under this
Agreement, including any applicable taxes or charges imposed by any government entity.
We reserve the right to adjust the payment plans and Connections charges at anytime
without prior notice.
You accept the above terms and conditions by clicking on the "I agree" button upon
registration on
http://www.itokk.com/register.aspx
Service Agreement for Client:
This Agreement ("Agreement") is a contract between You ("you" or "your" means any
person or entity using the Service) and ISource Communications Corp. Inc. (Unless
otherwise stated, "iSource" "iTokk" "iTokk-CallBack, CallBackButton" "we" or "our"
will refer collectively to ISource Communications Corp. Inc. and its subsidiaries)
and applies to your use of the Services and any related products available through
www.iTokk.com (collectively the "Service"). Your continued use of the Services constitutes
your binding acceptance of these terms and conditions, including any changes or
modifications made by ISource Communications Corp. Inc. as permitted above. If at
any time the terms and conditions of this Agreement are no longer acceptable to
you, you should immediately cease all use of the Services.
NO EMERGENCY 911 CALLS: BY ENTERING INTO THIS AGREEMENT YOU
ACKNOWLEDGE AND AGREE THAT THE CALLBACK BUTTON SERVICE DOES NOT AND DOES NOT INTEND TO SUPPORT
OR CARRY EMERGENCY 911 CALLS.
1. ELIGIBILITY.
The Services are available only to businesses and/or persons who can form legally
binding Agreements under applicable laws of USA and Canada. Without limiting the
foregoing, the Services are not available to individuals under the age of 18. In
the event you avail of the Services for and on behalf of a business entity, you
have the requisite authority to accept and execute this Agreement. If You do not
qualify, do not attempt to use the Services. You will provide true, accurate, and
current information about yourself as requested by the sign up, registration or
billing process. We may refuse to offer the Services to any person, corporation
or organization and may change the criteria for eligibility, at any time, in its
sole discretion. We retain the right to terminate your account and your rights to
use the Services if there are reasonable grounds to believe that any data you provide
is or becomes untrue, inaccurate, not current or incomplete, or if you are in breach
of the terms and conditions of this Agreement. The Service allows calls to valid
USA and Canada phone numbers. Calls to and from other countries is enabled with
the Service, but different rates will apply, and allowance of any other country
to be enabled is subject to iSource's sole discretion.
2. YOUR ACCOUNT.
You are responsible for maintaining the confidentiality of your User Name and password
and for restricting access to your account number and password. You agree to accept
responsibility and liability for all activities that occur under your account or
password whether lawful or unlawful. You are also solely responsible for all uses
of your account and password, whether or not actually or expressly authorized by
you. We do not sell products or services for children. If you are under 18, you
may use our Services only with involvement of a parent or guardian. We reserve the
right to refuse service, terminate accounts, remove or edit content, or cancel orders
in our sole discretion. Violation of this Agreement may result in immediate deletion
of your account. In order to ensure that we are able to provide high quality services
that are responsive to your needs, you agree to allow our employees to access your
account and records on a case-by-case basis to investigate complaints. We will not
disclose the existence or occurrence of such an investigation unless required by
law.
3. SERVICE PROVIDER.
iSource Communications Corp. Inc. is only a service provider. We act as a service
provider by creating, hosting, maintaining, and providing our services to you via
the Internet. We do not have control over your web site, visitor or buyer or seller
who is making a call to you over the Internet using the Service.
4. PAYMENT.
In order to
maintain an account balance and keep Your Service
operational, it is necessary to make pre-paid deposits towards Your account. Depending on your
plan, connection charges will be deducted from your deposited account balance
on a per minute usage basis in real-time as call activity occurs through Your Service
account. A receipt will be sent to your email address each time a payment or deposit
is made from your credit card to your account. You agree to pay all applicable charges
under this Agreement, including any applicable taxes or charges imposed by any government
entity. We reserve the right to adjust the payment plans and rates at anytime without
prior notice.
5. RATES.
All itokk service transactions are in USD funds which includes recharge amounts and the depletion of your prepaid account minutes.
You agree to the Pricing
for the service as advertised on
http://www.itokk.com/product.aspx
Please note that the CallBack button service makes two phone calls (one to the button
owner and one to the web visitor) that are both terminated in the public telephone
network somewhere in the world and both calls are billed based on their destination
For example if a callback
is triggered from country A where that rate is 7 cents/ min and the destination is country
B where that rate is 9 cents/min, then the total call cost will be $ 0.07 + $ 0.09
= $ 0.16 per minute. Please refer to
http://www.itokk.com/product.aspx
for current rates and charges
6. RECHARGE.
You may add funds to your Plan or Plans, called "recharge account", at any time
up to the limit as per published in the recharge page
http://www.itokk.com/product.aspx.
You can recharge an account anytime from the web at www.iTokk.com after your login
information is authenticated. There is no limit on the number of times you may 'recharge'
to your Plan but the maximum amount that can be loaded onto the Plan or Plans in
one day is $500.00. The maximum amount of total calls you can make in a day is $500.00.
The minimum amount that can be loaded onto your Plan is as per published recharge
options at
http://www.itokk.com/product.aspx. The maximum value your Plan may
have at any time is $500.00. All money loaded on the Plan(s) must be in US Dollars,
and your balance and usage fees will be calculated in US dollars. For purposes of
this agreement, you agree that your Plan(s) is issued in US dollars. Each time you
'recharge account' to the Plan, you authorize us to increase the value on the Plan
by the amount of the transaction less all other applicable fees.
7. PRIVACY.
Your use of the Services is subject to and is governed by our Privacy Policy located
at
http://www.itokk.com/html/privacy.htm.
iSource Communications Corp. reserves the right to amend its privacy policy from
time to time without notice to You by posting the updated Privacy Policy to its
web site.
8. BILLING DISPUTES.
If You have any disputes regarding any charges made throughout the Service, You
must notify us in writing within 48 hours of any such charge; failure to so notify
us shall result in the waiver by You of any claim relating to any such disputed
charge. Charges shall be calculated solely based on records maintained by the system.
9. TERMINATION.
Unless otherwise agreed to in writing by the parties, You may terminate this Agreement,
thereby canceling the Service, with or without cause at any time by notifying us
in writing to [Alex to put proper email address]. We may at any time terminate the
Service by terminating this Agreement, and will likewise, notify You via email of
any such termination, which shall be effective immediately. Upon termination or
expiration of this Agreement for any reason, You shall remain liable for any amount
due for phone calls already delivered through the Service.
10. REFUNDS.
Within 3 days from the purchase date, customer has the choice of a refund if
the original purchase still has the full amount of its face value. A USD$10.00
admin processing fee will apply despite of order cancellations or asking of a
refund. Account balances are not returnable, refundable or exchangeable if customer
already spends part of their itokk talk time.
11. CONFIDENTIALITY.
Each party understands and agrees that the terms and conditions of this Agreement
and all non-tariff documents referenced herein are confidential as between You and
iSource Communications Corp. and shall not be disclosed by either party to any party
other than the respective professional advisors of iSource Communications Corp.
and You or as may be required by applicable law.
12. LIABILITY.
iSource Communications Corp. shall not be responsible for any act or omission of
You. iSource Communications Corp. shall not be liable for any actual, incidental,
consequential or punitive damages resulting, directly or indirectly, from the Services
provided hereunder, including but not limited to transmission outages, interruptions
and blockages. iSource's maximum aggregate liability to You related to or in connection
with this Agreement whether under theory of contract, tort (including negligence),
strict liability or otherwise will be limited to the total amount paid by You to
iSource Communications Corp. for the equivalent of a month's invoice from any of
the subscription plans chosen. You acknowledge liability for any and all charges
resultant of intentional or unintentional usage, including but not limited to fraudulent
misuse of Service.
13. NO WARRANTY.
YOU AGREE TO USE THE SERVICES AT YOUR OWN RISK. ISOURCE COMMUNICATIONS
CORP. INC. DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE;
NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF
THE SERVICES. THE SERVICES ARE PROVIDED "AS IS" AND ISOURCE COMMUNICATIONS CORP.,
DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AVAILABILITY,
ACCURACY, OMISSIONS, COMPLETENESS, TIMELINESS OR DELAYS WITH RESPECT TO THE SERVICE,
INFORMATION OR PRODUCTS AND NON-INFRINGEMENT. ISOURCE COMMUNICATIONS CORP. HAS THE
RIGHT TO TAKE SOME OR ALL OF THE SERVICES OFFLINE AS NEEDED TO INSURE THE PROPER
FUNCTIONING OF THE SYSTEM.
14. NOTWITHSTANDING ANYTHING TO THE CONTRARY, ISOURCE COMMUNICATIONS
CORP., AND ITS SUPPLIERS (INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT AND PROPERTY
SUPPLIERS), OFFICERS, AFFILIATES, REPRESENTATIVES, AGREEMENTORS, AND EMPLOYEES SHALL
NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING
FROM ANY ACTION IN AGREEMENT, TORT, OR OTHERWISE, EVEN IF ISOURCE COMMUNICATIONS
CORP., HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
15. IN NO EVENT WILL ISOURCE COMMUNICATIONS CORP., BE LIABLE FOR
ANY DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO THE SERVICES, INFORMATION OR
PRODUCTS PROVIDED ON THE WEBSITE. IN PARTICULAR, ISOURCE COMMUNICATIONS CORP., WILL
NOT BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR DAMAGES
FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO
THE USE OF THE SERVICES, ITS WEBSITE OR THE INFORMATION OR DATA CONTAINED THEREIN,
WHETHER SUCH DAMAGES ARISE IN AGREEMENT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY,
AT LAW OR OTHERWISE.
ISOURCE COMMUNICATIONS CORP., ITS AFFILIATES ENTIRE LIABILITY UNDER THIS
AGREEMENT, IF ANY, FOR ANY CLAIM(S) FOR DAMAGES RELATING TO THE SERVICE, INDIVIDUALLY
OR JOINTLY, WHETHER BASED IN AGREEMENT OR TORT, WILL NOT EXCEED ANY AMOUNTS ACTUALLY
REALIZED BY ISOURCE COMMUNICATIONS CORP. (LESS ANY PAYMENTS TO YOU) DURING THE TWELVE
(12) MONTH PERIOD IMMEDIATELY PRECEDING ANY SUCH LIABILITY.
16. NOTICE.
Any notices required or given under this Agreement shall be in writing and sent
by First Class mail to addressee's last known address. This notice shall be effective
on deposit with Canada Post.
17. RELATIONSHIP OF PARTIES.
This Agreement will not establish any relationship of partnership, joint venture,
employment, franchise, or agency between the parties and You do not have any authority
of any kind to bind iSource Communications Corp. in any respect whatsoever.
18. WAIVER.
No term or provision of this Agreement shall be deemed waived, and no breach or
default shall be deemed excused unless such waiver or consent shall be in writing
and signed by the party claimed to have waived or consented. No consent by any party
to, or waiver of, a breach or default by the other, whether express or implied,
shall constitute a consent to, waiver of or excuse for, any different or subsequent
breach or default.
19. INDEMNITY.
You hereby indemnify, defend and hold harmless iSource Communications Corp., its
affiliates, officers, directors, employees, consultants and agents from any and
all third party claims, liability, damages and/or costs (including, but not limited
to, attorneys fees) arising from your use of our Services, your violation of the
this Agreement or your infringement, or infringement by any other user of your account,
of any intellectual property or other right of any person or entity. The Terms of
Use will inure to the benefit of iSource Communications Corp., its successors, assigns
and licensees.
20. OWNERSHIP AND TRADEMARK.
You acknowledge and agree that the Services and iSource Communications Corp., logos
and trade names are the property of iSource Communications Corp. or its affiliates
or suppliers. You also acknowledge that iSource owns and/or has all requisite rights
in and to any software necessary to provide the Services under this Agreement.
All marks that appear throughout the Services are the property of their respective
owners. You fully understand and acknowledge that they are not granted any right
or license whatsoever to use any of the marks and logos owned by iSource Communications
Corp. or of any such other entity, and that all such uses of any of the marks appearing
throughout the Services is strictly prohibited without prior written consent of
iSource Communications Corp.
You understand that the Services and its website also contain or may contain copyrighted
or other proprietary materials of iSource Communications Corp., its sponsors, advertisers
or other third parties. You understand and acknowledge that, except as strictly
necessary for personal viewing and use of the Services or the website by means of
a standard Internet browser (such as Microsoft Internet Explorer and Mozilla Firefox),
You are not granted any right or license to use, link to, reproduce, reverse engineer,
modify, duplicate, distribute, display or perform any such copyrighted materials
used or displayed on this Website or to permit others to do the same, and that all
such uses are prohibited without the prior written consent of iSource Communications
Corp..
21. FORCE MAJEURE.
iSource Communications Corp. shall not be liable for any failure, interruption and/or
diminution of Services in the event that such failure, interruption and/or diminution
is the result of any fire, flood, epidemic, earthquake or any other act of explosion,
strike or other disputes, riot or civil disturbance, war (whether declared or undeclared),
armed conflict, any municipal ordinance, or state or federal law, governmental order
or regulation, or order of any Court of competent jurisdiction, or other similar
forces not within the control of iSource Communications Corp.
22. PUBLICITY.
You agree that We may use Your name and logo on our website, in customer lists,
presentations, and marketing materials.
23. MISCELLANEOUS.
23.1 You will be responsible for all reasonable expenses (including
attorneys' fees) incurred by iSource Communications Corp. in collecting unpaid amounts
under this Agreement.
23.2 This Agreement is executed and shall be governed by the laws
of the Province of Alberta, Canada, excluding its conflict of laws principles.
23.3 This Agreement, together with online Quote(s) and iSource
Communications Corp.' policies referred to in this Agreement is the complete agreement
and understanding of the parties with respect to the subject matter hereof, and
supersedes any other agreement or understanding, written or oral. Both parties agree
that iSource Communications Corp. reserves the right to make unilateral modifications
to this Agreement with or without notice to You, except as otherwise provided herein.
23.4 Should any provision of this Agreement be declared void or
unenforceable, such provision will be deemed amended to achieve as nearly as possible
the same economic effect as the original terms and the remainder of this Agreement
will remain in full force and effect.
iSource Communications Corp. Confidential
� iSource 2007-2008 Communications Corp.